Shannon Airport

This is the first airport in Europe to open a sensory room for passengers with autism or special needs.The new facility, off the airport’s departure lounge, offers a relaxing environment for adults and children ahead of their flight.

The investment follows the introduction last year of a customer care programme for people with autism and special needs.

Liverpool - John Lennon Airport

Has an autism awareness voucher that families can pre-order, ready for travel. The voucher entitles the user to extra support, such as being guided through the airport by a special assistance service provider or being fast-tracked through security to avoid the stress of queuing.


They have a booklet, Making Your Journey Easier which gives detailed information on what to expect on your journey through the airport to help you prepare.

For more information please email at: hidden.disability.at.gatwick@ocs.co.uk

Also check out: http://gatwickairport.com/globalassets/documents/passengers/prm/autismguidetogatwick.pdf


Aberdeen Airport

Airport Duty Manager Team
Tel: 01224 725 060
Email: abzadm@aiairport.com

Glasgow Airport

Jim Lobban
Email: jim.lobban@ocs.co.uk

Glasgow Prestwick Airport

Office Manager
Tel: 0871 223 0700 or 01292 511 000 

Edinburgh Airport

Email: additionalneeds@edinburghairport.com

Inverness Airport

Callum B Smith
Airport Duty Manager
Tel: 01667 464 021
Email: csmith@hial.co.uk