Shannon Airport

This is the first airport in Europe to open a sensory room for passengers with autism or special needs.The new facility, off the airport’s departure lounge, offers a relaxing environment for adults and children ahead of their flight.

The investment follows the introduction last year of a customer care programme for people with autism and special needs.

Liverpool - John Lennon Airport

Has an autism awareness voucher that families can pre-order, ready for travel. The voucher entitles the user to extra support, such as being guided through the airport by a special assistance service provider or being fast-tracked through security to avoid the stress of queuing.

They have a booklet, Making Your Journey Easier which gives detailed information on what to expect on your journey through the airport to help you prepare.

For more information please email at:

Also check out:

Aberdeen Airport

Airport Duty Manager Team
Tel: 01224 725 060

Glasgow Airport

Jim Lobban

Glasgow Prestwick Airport

Office Manager
Tel: 0871 223 0700 or 01292 511 000 

Edinburgh Airport


Inverness Airport

Callum B Smith
Airport Duty Manager
Tel: 01667 464 021